Mausam Perfumes

Terms & Conditions

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Welcome to Mausam Perfumes! Please carefully read the following terms and conditions before using our website. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions:

  1. Website Usage:

    • You must be at least 16 years old to use this website.
    • You are responsible for maintaining the confidentiality of your account and password.
    • You agree to provide accurate and current information when making a purchase.

  2. Product Information:

    • We strive to provide accurate product information, including descriptions, pricing, and availability. However, we do not guarantee the accuracy of this information and reserve the right to correct any errors or omissions.

  3. Pricing and Payment:

    • Prices are listed in Indian Rupees (INR) and include applicable taxes.
    • We accept payments through PayU money, and your payment information is secure.
    • Prices are subject to change without notice.

  4. Shipping and Delivery:

    • We use Shiprocket as our delivery partner. Shipping costs and delivery times are calculated at checkout.
    • Once your order is shipped, you will receive a tracking number to monitor your delivery status.
    • We are not responsible for delays or issues caused by the delivery partner.

  5. Returns and Refunds:

    • We strive to provide quality products. If you receive a damaged or defective item, please contact us within 2 days of receiving the product.
    • To initiate a return, please [Contact Us].
    • Returns are only accepted for products in their original condition with packaging intact.
    • Refunds will be processed within 7 to 12 days of receiving the returned item.

  6. Cancellation Policy:

    • Orders can be canceled within 4 hours hours of placing the order.
    • To cancel an order, please +91 93273 01301.

  7. Intellectual Property:

    • All content on this website, including text, images, and logos, is the intellectual property of Mausam Perfumes. You may not use, reproduce, or distribute any content without our written permission.

  8. Privacy Policy:

    • Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.

  9. Governing Law:

    • These terms and conditions are governed by the laws of India.

  10. Contact Information:

We reserve the right to update or modify these terms and conditions at any time without prior notice.

Return and Refund Policy

Returns: If you receive a damaged or defective item, please contact us within 2 days of receiving the product. To be eligible for a return, your item must be in its original condition, unused, and with all original packaging. Also Returns are applicable only for Prepaid orders, COD orders are not return or refundable.

Refunds: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed within 7 to 12 days, and a credit will automatically be applied to your original method of payment.

Cancellation: Orders can be canceled within 4 hours of placing the order. To cancel an order, please contact us +91 93273 01301

Shipping: To return your product, please [contact our customer service] for shipping instructions. You will be responsible for paying your shipping costs for returning your item. Shipping costs are non-refundable.

Contact Information: If you have any questions about our Return and Refund Policy, please [contact us].

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